Local Delivery and Local Pick-up policy
Can you ship to my address?
At the moment we offer a click and collect from our store or delivery to up to 10km.
Soon we will be able to send it to other areas as well.
Delivery to up to 10km from Greener Grocer
· Check in the link below to check if you are eligible:
· The minimum order for delivery is €30.
· Delivery Charge €4.95
**FREE Delivery during the month of August!!
*During the month of August all deliveries up to 5km from the shop are FREE using the code GGFREE5KM – If the code is used for deliveries that are more than 5km away we will contact you for payment of the delivery charge or it will be available to pick up from the store.
Local Pick- up
It can now be from our Shop in Castleland or from Cabana Café in Railway Street. Just select your preference at the check-out.
Turnaround for Delivery or Local Pick-up
After your payment is confirmed, we will start to prepare your order.
Once it is ready you will receive a notification by email.
Note: Orders placed before 11am will be ready on the same day.
Orders placed after 12pm will be ready for collection by 12pm the next Day or delivered after 12pm the next day.
*Limited deliveries available on Saturdays, Sundays and Bank Holidays; orders may be delivered in the next working day instead.
We will let you know if this is the case!
What if I can’t collect my order anymore?
You have 3 days to collect your order from the confirmation date. In case you can’t collect within 3 days your order will be cancelled with no refund.
If your order includes perishable items we recommend collecting your order within 24 hours. After that, we cannot guarantee the best quality of the items.
Can I change or cancel my order?
Click and collect orders cannot be changed or cancelled after 3 hours of your purchase time.
For changes or cancellation within these 3 hours, you can contact us on 0874576075 or firstname.lastname@example.org
Consult our return policy.
Can someone else pick up the order for me?
Yes, please indicate the name & phone number by email to email@example.com so we can deliver your order to your designated person. Document ID must be shown at the collection.